VOIP Softphones and laptops

For more predictable results when using a VOIP softphone, especially on laptops, get a headset that is USB based and that provides it’s “sound card” in the form of the USB interface.  Not only do you get away from trying to find the pink 1/2″ plug that may have never actually worked for all you know, you reduce the chance that the sound channel isn’t available when the call comes in… such as listening to music, etc.

I grabbed a USB headset from Logitech for under $20.  Thanks to Terry for this tip.